Returns & Exchanges

At Pink Palm Puff, we want you to love your aesthetic essentials, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags. Please ensure items are free from makeup, perfume, or deodorant marks to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email and securely package your items.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location; we recommend obtaining a receipt for tracking purposes.

• 4.
  Receive Your Refund

  After our team inspects your return, a refund will be issued to your original payment method within 5-7 business days.